You are here:
  • KB Home
  • What is a 500 Internal Server Error?
Estimated reading time: 2 min

Understanding the 500 Internal Server Error

In the world of web browsing, various error codes may pop up from time to time. One such error that users often encounter is the 500 Internal Server Error. It indicates that there is something wrong with the website’s server but it cannot specify what the exact issue is.

Even though encountering this error can be frustrating, understanding it can help you troubleshoot and possibly fix the problem. So, let’s dive in deeper and understand what exactly a 500 internal server error is, what causes it, and how you can address it.

Defining the 500 Internal Server Error

The 500 Internal Server Error is a very common HTTP status code which means that something has gone wrong on the website’s server side. However, the server could not be more specific on what that ‘something’ is.

When a user tries to visit a webpage, the server where the site is hosted tries to display the requested page. If something disrupts this process, the server generates an error message. That’s when your browser displays the message, typically saying, “500 Internal Server Error”. Unfortunately, it doesn’t provide clear guidance on where or what the problem is, which can be maddening to any web enthusiast.

Major Causes of the 500 Internal Server Error

While it’s true that the server doesn’t provide the exact problem leading to this error, we can categorize the potential causes into a few buckets.

1. Server Overload: This happens when the server gets too much traffic than it can handle at a given time. It can also occur when there are multiple high-resource applications running simultaneously on the server.

2. Script Timeout: A script that takes too long to run can also cause this error. Many web servers have a designated time limit for how long a script can run, and exceeding this limit results in the 500 error.

3. Coding Errors: Wrongly written .htaccess, PHP or Perl script can generate this problem. If a script has an incorrect command, it might stop the server from completing its tasks, resulting in this error message.

4. Server Misconfiguration: Incorrect settings on the server can lead to this issue. For example, the user might not have the right permission to access a file or directory, leading to the 500 error.

How to Troubleshoot And Fix 500 Internal Server Error

Since this error doesn’t lay out a specific root cause, it can be tricky to fix. However, here are some general steps you can try to resolve it.

1. Refresh the Page: This doesn’t always resolve the issue but it’s worth trying. The server might be temporarily overloaded or glitchy and refreshing the URL might load the website correctly.

2. Clear Browser Cache: Your browser stores temporary files and scripts that make your pages load faster. Clearing your cache can resolve conflicts that result in a 500 error.

3. Debug Your Application: If you’re the owner of the website, you can attempt debugging the code to identify any coding errors or reviewing server logs to trace where the error is occurring.

4. Contact Customer Support: Your hosting provider’s support can assist you in diagnosing server errors and provide expert guidance on how to address these issues.

Understanding the 500 Internal Server Error can arm you with the patience and know-how to troubleshoot the problem yourself or to seek the correct assistance. While it’s known for its vagueness, a bit of persistence and troubleshooting can go a long way towards resolving this common web error.

Was this article helpful?
Dislike 0
Views: 5